Organizer Terms and Conditions

The following terms and conditions govern the relationship between Eventati, Inc. (“Eventati”, “we”, “us”, or “our”) and the Organizer (referred to as “you” or “your”). The term Organizer applies to any individual or entity accepting these terms and/or any individuals acting on behalf of the entity.

Eventati, Inc. is a company registered in Delaware, United States, with its registered office at:

2035 Sunset Lake Road, Suite B-2, Newark, DE 19702, New Castle County.

 

1. Acceptance of Terms

By using the Eventati website or platform, you acknowledge that you have read, understood, and accepted these terms and conditions. If you disagree with any part of the terms, you may not use our services.

Eventati reserves the right to update or modify these terms at any time. Updates become effective within 20 days of publication. While we may notify you of changes, it remains your responsibility to review the terms periodically.

 

2. What We Offer (Services)

Eventati provides Organizers with a suite of event management tools, including:

• Create and Customize Your Event
  Add descriptions, images, ticket types, and other details.
• Promote
  Use marketing tools, email lists, and social media integrations to increase reach.
• Sell and Collect
  Sell tickets easily through secure mobile and web platforms.
• Secure Payment Gateway
  Buyers pay safely and conveniently online.
• Ticket Delivery
  Deliver tickets electronically or via other chosen methods.
• Track Your Event
  Access real-time reports, track ticket sales, and manage payouts.

3. Event Creation Responsibilities

By creating an event on Eventati, you confirm that:

• You have the legal authority to represent the event and its organizer.
• All event information on your page is accurate and will be kept updated.
• You are the rightful owner of the event and its content.
• All images, graphics, text, logos, or other content on the event page:
• Do not infringe on any third-party intellectual property rights.
• Are fully licensed and authorized for use on the platform.
• You grant Eventati a non-exclusive, transferable, assignable, and sub-licensable license to use all uploaded content worldwide for operational and promotional purposes.
• You are responsible for ensuring that the event content complies with Eventati’s Prohibited Content policies.
• You agree to clearly communicate your refund policy and any other terms to ticket buyers.

4. Payment Terms

By using Eventati to sell tickets, you agree that:

• Eventati acts as your authorized payment collection agent.
• Eventati may hold your ticket proceeds until it initiates a payout.
• Ticket prices listed on your event page must match any prices available elsewhere.
• You may contact Eventati in advance to request an early payout.
• Eventati is not responsible for failures by third-party payment gateways.
• Eventati will collect:
• A commission fee per ticket sold.
• A payment processing fee per transaction.
• You must:
• Connect your Stripe account if applicable.
• Provide accurate and valid bank account information (name, number, IBAN, SWIFT, etc.) and maintain access to that account.
• You agree to indemnify Eventati for any buyer chargebacks.
• Eventati reserves the right to deduct fees for any additional services not covered in this agreement.
• After the event ends, Eventati will transfer the net amount (ticket revenue minus fees) within 6–10 business days.
• You must raise any objection to the payout statement within 7 business days. Failure to do so constitutes acceptance.

5. Customer Support

You agree to:

• Provide support to buyers during the event period and for 20 days afterward.
• Respond to inquiries within 2 business days.
• Include accurate and active contact details (email, phone number, address) on your event page.

 

6. Event Cancellation and Refund Policy

If an event is canceled or postponed:

• You are fully responsible for refunding ticket buyers.
• You must notify Eventati in advance of any cancellation or changes to the event’s date, time, location, or pricing.
• Eventati may charge cancellation fees if money was already collected.
• Eventati is not responsible for any disputes over canceled events or ticket refunds.
• You agree to indemnify Eventati from any losses, damages, or expenses resulting from cancellations, changes, or refund obligations—including any shortfalls due to fees retained by Eventati.

 

7. Prohibited Content

You agree not to upload or promote content that:

• Is offensive to individuals or groups.
• Promotes discrimination based on:
• National origin
• Gender
• Ethnicity
• Sexual orientation
• Religion
• Race
• Disability
• Disease
• Infringes the intellectual property rights of others (e.g., trademarks, copyrights).
• Contains pornographic or sexually explicit material.

 

8. Responsibilities of Event Organizers by Region

Organizers must comply with all applicable laws and regulations, including permits, insurance, security, and cultural standards. Requirements vary by region:

Saudi Arabia

• Obtain permits from the General Entertainment Authority (GEA).
• Comply with local customs, public gathering licenses, and cultural sensitivities.

United Arab Emirates

• Secure approvals from DTCM (Dubai) or Department of Culture and Tourism (Abu Dhabi).
• Follow public decency, alcohol, and local laws.

Egypt

• Obtain approvals from the Ministry of Interior and relevant municipal councils.
• Additional permits may be needed from the Ministry of Culture.

Jordan

• Obtain permits from local municipalities and the Ministry of Tourism and Antiquities (if required).
• Follow public safety and cultural standards.

Morocco

• Obtain local and municipal permits; Ministry of Culture permits may also apply.
• Adhere to local laws and practices.

Algeria

• Secure local licenses and permits based on the nature of the event.
• Comply with health, safety, and government coordination requirements.

Tunisia

• Obtain event-specific permits and comply with health and safety regulations—especially for food or large gatherings.

Lebanon

• Secure municipal permits; additional approvals may be required for public performances.
• Ensure compliance with local laws and coordination with authorities.

European Union

• Comply with EU and national laws, including the General Data Protection Regulation (GDPR) and public event permits.

United States

• Secure all local/state permits including:
• Fire department approvals
• Health permits (for food/beverage)
• Occupancy licenses
• Comply with the Americans with Disabilities Act (ADA).

Other Regions

• Research and comply with all local laws, licenses, and cultural standards in the country of the event.

 

9. Event Information Accuracy

You are solely responsible for ensuring that all event information—descriptions, dates, prices, venues, and restrictions—is accurate, up to date, and complete.

 

10. Insurance and Liability

• You are responsible for acquiring adequate insurance for your event.
• Eventati assumes no liability for event-related claims or incidents.
• You agree to indemnify Eventati against any claims, losses, or damages arising from your event.

 

11. Offline Ticket Sales

• If you sell tickets outside Eventati, you must manually update your event page with accurate ticket availability.
• Eventati is not responsible for any disputes related to offline sales.

 

12. Platform Fees and Additional Agreements

• Eventati may charge service or platform fees for hosting events and selling tickets.
• Additional agreements (e.g., sales service contracts or platform use agreements) may apply and are legally binding.

 

13. Intellectual Property

• All content on the platform—including text, images, and media—is protected by intellectual property laws.
• You may not copy, distribute, or modify any platform content without prior written permission.

 

14. Privacy and Data Protection

• Eventati uses Secure Socket Layer (SSL) technology to protect your data.
• Sensitive information is encrypted and securely transmitted.
• We do not sell user data to third parties.
• Regular vulnerability scans are performed to maintain site safety.
• You may not collect or email buyers unless they have opted in to receive event-related communication.

 

15. Termination

We reserve the right to suspend or terminate your account at any time if you:

• Breach any of these Terms and Conditions
• Fail to make due payments
• Misuse or attempt to compromise the platform

 

16. Jurisdiction

These Terms are governed by the laws of the State of Delaware, USA. Any disputes will fall under the exclusive jurisdiction of Delaware courts.

 

17. Contact Us

If you have any questions or concerns regarding these Terms or our Privacy Policy, please contact:

 

Eventati, Inc

Delaware, United States

Email:  hello@eventati.co

Telephone: +972599358822

www.eventati.co